About Us

Elovora Rich

We are dedicated to creating exceptional products that blend timeless elegance with modern innovation. Our commitment to quality and craftsmanship has made us a trusted name in luxury goods.

10+
Years of Excellence
1K+
Happy Customers
20+
Countries Worldwide
100%
Quality Guaranteed

Shipping Policy

  • 1. Processing Time

    Orders are processed within 1‑3 business days (excluding weekends and holidays). Custom or made‑to‑order items may require additional processing time, which will be communicated at checkout.

    2. Shipping Methods & Delivery Times

    We offer the following shipping options:

    • Standard Shipping (Domestic – India): 3‑7 business days
    • Express Shipping (Domestic): 1‑3 business days
    • International Standard: 7‑14 business days (depending on destination)
    • International Express: 3‑7 business days

    Delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.

    3. Shipping Costs

    Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on domestic orders over [amount] and free international shipping on orders over [amount].

    4. Order Tracking

    Once your order ships, you will receive a confirmation email with a tracking number. You can track your order directly on our website or through the carrier’s portal.

    5. International Shipping

    We ship to most countries worldwide. Please note:

    • Customs duties, taxes, and import fees are the responsibility of the customer and are not included in the shipping cost.
    • We are not responsible for delays caused by customs clearance.
    • Some countries may have restrictions on certain jewelry items; please check your local regulations before ordering.

    6. Address Accuracy

    Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment at an additional cost.

    7. Lost or Stolen Packages

    We are not liable for lost or stolen packages after delivery confirmation. If your tracking shows delivered but you have not received the item, please contact the carrier directly and file a claim. We will assist as needed.

    8. Holidays and Peak Seasons

    During holidays and peak shopping seasons, processing and delivery times may be longer than usual. We recommend placing orders early to ensure timely delivery.

    9. Contact Us

    If you have questions about your shipment or need assistance, please contact us at:
    Email: info.elvorarich@gmail.com
    Phone: +919924163590